Safety Record Management – SRM: Wholesale & Retail Sector
Systematic management of Occupational Safety and Health (OSH) records is a critical aspect of the wholesale and retail sector, particularly in ensuring:
✅ Full compliance with legal and regulatory requirements related to business premises safety
✅ A safe working environment for warehouse workers, cashiers, sales assistants, forklift operators, and delivery staff
✅ Reduction of accidents such as falling objects, chemical cleaning spills, slips, or ergonomic injuries
In a sector involving bulk stock handling, goods movement, product display in stores, and the use of heavy or electrical equipment, efficient OSH management helps reduce risks while maintaining operational efficiency and reputation.
SRM in the wholesale & retail sector is specifically designed for:
🏬 Supermarkets, hypermarkets, convenience stores & retail shops
🏢 Wholesale centers, storage warehouses & distribution hubs
🛒 Hardware, electrical, food & beverage stores
📦 In-house delivery/logistics companies
SRM helps wholesale & retail organizations to:
📂 Systematically and traceably record all aspects of worker safety and health
🔍 Provide essential data for risk monitoring, training, and compliance audits
📊 Analyze work incident trends, on-premises injuries, and effectiveness of corrective actions
SRM Modules – Wholesale & Retail Sector
1. OSH Management Profile Module
Information on the OSH organization including the appointment of Safety Officers, store managers, retail supervisors, and company safety policies.
2. Safety and Health Committee / Safety Team Module
Records of OSH committee members such as warehouse representatives, cashiers, management, and technicians, including meeting minutes and follow-ups on worker complaints.
3. Hazard Assessment Module
Identify and evaluate risks in areas such as:
📦 Warehouses and heavy goods storage rooms
🏬 Supermarket aisles, cold rooms, and tall product display areas
🧯 Back-of-premises areas or electrical rooms
4. Worker Training Module
Training records such as:
✅ Safe lifting techniques and ergonomic handling
✅ Forklift, heavy trolley, and goods lift usage
✅ PPE usage (safety shoes, gloves, aprons, etc.)
✅ Customer stress management and mental wellness for frontline staff
5. Audit, Inspection & Monitoring Module
Routine inspection records such as:
🔍 Premises safety audits & emergency exits inspection
🔍 Inspection of electrical equipment (refrigerators, ovens, cutting machines)
🔍 Stock arrangement audits & safe workspace checks in stores/warehouses
6. Incident Record Module
Records all incidents such as:
⚠️ Slips due to wet or uneven flooring
⚠️ Injuries during lifting or shelving collapse
⚠️ Spills of cleaning chemicals or breakable goods
⚠️ Customer aggression incidents (e.g., at cashier counters)
7. Chemical Management Module
Specifically for managing industrial cleaning products, air fresheners, pesticides, etc. Includes SDS and control measures.
8. Noise Risk Assessment Module
Used to assess locations such as:
🔊 Warehouses with lifting machinery and forklifts
🔊 Loading bays or high-volume packing areas
9. Equipment & Vehicle Record Module
Records maintenance and safety status of:
🚛 In-house delivery vehicles
🔧 Forklifts, trolleys, tall storage racks
🧊 Refrigerators, heaters & electrical appliances
10. Emergency Response Plan (ERP) Module
Emergency plans for:
🔥 Fires in stores or storage rooms
📦 Shelf or storage rack collapse
🧪 Cleaning chemical spills or gas leaks
🚨 Evacuation procedures for staff and customers
11. Additional OSH Information Module
Storage of documents such as:
📄 OSH circulars for retail & warehouse sector
📷 Photos of high-risk areas (narrow aisles, cold rooms)
📑 SOPs for unloading goods, handling aggressive customers, and ergonomic tasks
12. System Administrator Module
🔐 User access management such as OSH admin, supermarket managers, warehouse supervisors, and retail workers
🛠️ Monitoring of safety data updates and user activity in the system
OSH Reports & Statistics
📊 Charts on workplace incidents, PPE usage, and safety training status
📈 OSH performance dashboards for management and compliance agency monitoring